Dec 07

Ryson Maintenance Training after installation is complete

Last week, our service department conducted Ryson Maintenance Training at a new project site for a large manufacturer of packaging materials.

The customer had ordered ten Model 1700-600 Spiral Conveyors. The spirals were installed at the end of ten production lines, conveying finished product up to overhead conveyors which flows to the palletizing area.

The customer also purchased the additional start-up training package we offer. Our technician, certified by PMMI’s training program, reviewed the preventive maintenance procedures and conducted a general product orientation with sixteen of the company’s maintenance staff.

Part of the start-up package includes checking for proper spiral integration and make any adjustments required to optimize performance and longevity. In this case, minor issues were quickly corrected by their controls team.

We consider these site visits to be a win-win. It is an opportunity for us to show off our commitment to customer service and will ultimately decrease our customers’ cost of ownership.

For more information on Ryson maintenance training and our commitment to customer service, visit www.ryson.com, and you can also read more service stories on our weekly blog.

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Aug 11

Ryson is dedicated to maintenance training. With every new spiral sold, the customer has the option for a Ryson Service Tech to assist with the installation and train their staff on proper installation, integration and maintenance.

Ryson Maintenance Training

The Ryson Spirals are robust and require little maintenance. There are several preventative maintenance steps you can take to ensure that  Ryson Spirals will run reliably for a long time.

Ryson maintenance trainingAll of the Ryson Service Techs have gone through the rigorous PMMI Certified Training Program, and are more than happy to train customer’s maintenance teams on how to best maintain their new investment. Here you see our Service Manager Doug Glass going over proper maintenance procedures with the maintenance staff at a southwest manufacturing company.

The training takes place in the form of classroom training, followed by hands-on exercises, like shortening the chain and other preventative maintenance procedures. The Integrator on this project was IPM – Integrated Packaging Solutions.

If you would like more information on the proper maintenance procedures you can visit www.ryson.com, or download the Preventative maintenance guide.

 

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Dec 02
Installing Tall High Capacity Spiral

Installing a tall Ryson High Capacity Spiral Conveyor in a distribution center in Australia.

Four high capacity spiral conveyors are currently being installed in a large distribution warehouse for electronic products in Austrailia. These spiral elevators will service several order picking levels. The Tallest spiral feeds in product at 2′ – 6″ and discharges at 29′ – 0″. The Ryson High Capacity Spiral Conveyors easily handle the tall height requirements with only one drive. The 24″ wide slats will be able to handle loads with variable sizes and weights. There is also an intermediate high-speed induction conveyor at the 12′ – 6″ elevation to accommodate an additional order picking level with the same spiral conveyor unit. The induction conveyor adds additional operational flexibility and reduces the number of vertical conveyors required.

Two-Ryson-Spirals The Ryson Spirals are very easy to install and most spirals are shipped in one piece, pre-tested which drastically reduces the time and cost of installation.  These spirals were loaded fully assembled into 40′ containers and shipped as ocean freight to Australia. A member of our service team traveled down under to supervise the installation and provide maintenance training to ensure the longevity of the vertical conveyors. The integrator on this project is Bastian Material Handling.

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