This position works with sales to create, process and distribute proposals as well as modifications that occur to proposals during the sales process.  After receiving an order this person compiles the information required to manufacture and ship the order and enters it into the order tracking and accounting systems. After the order is entered, they process any changes that may occur.

This person reports to the Sales Support Manager. Ryson is seeking someone for this mid-level position to learn and assist with the duties listed below. With experience and demonstrated competency advancement to Sales Support Specialist or salesperson is possible.

Duties include:

• Work with Sales to prepare and check proposals
  • Assign/record proposal numbers
  • Ensure customer requirements are satisfied
  • Prepare/check pricing
  • File old proposals
• Process received orders
  • Confirm customer PO matches proposal
  • Ensure that information required for completing order is included
  • Communicate with customer to get missing information
  • Enter information into order fulfillment checklist
  • Compile Project folder
• Communicate with Customer and manufacturing during order fulfillment
  • Process changes from customer requiring modifications to the equipment and PO
  • Track changes in schedule
  • Confirm shipping arrangements
• Work with engineering to coordinate and document changes on orders
  • Process and document change orders
  • Communicate impacts in cost and shipping with customer
• Work with shipping department and manufacturing to coordinate shipping
  • Maintain the project shipping calendar

Required Skills:

• Good communicator
• Works well with others
• Experience in general office work

Software used for position:

• MS Office: Word, Excel, Outlook, PowerPoint

Hours are Monday thru Friday 8:30am to 5pm with a half hour lunch.  As a full time employee, we offer benefits such as Medical, Dental, Life Insurance-, Short- and Long-Term Disability, 401K, Paid Time Off and 10 paid Holidays per year.