One of the many ways Ryson focuses on customer support is by offering video product testing.
This is a convenient way so see how your product will be handled on a spiral. If you have any concerns about stability, orientation or transferring into a spiral, you can simply send us some samples. We can then film your product on a spiral in our shop similar to your specifications. The video will then be uploaded to a secure area on our YouTube channel. This allows you to view the video and pass them on to your customers, and no one else will be able to view it.
Ryson also offers the same procedure with factory acceptance tests (FAT). We can film a spiral running so you can send it to your customer before we ship it. These videos also include callouts to key components of the spiral, to help you get acclimated before the spiral arrives.