Apr 03

Kick Off Meetings and Training: Ryson understands that customer service is a win-win. Better understanding of the Spiral Conveyor’s integration and maintenance greatly increases the reliability and longevity their operation.

Ryson Kick-Off Meetings

Ryson integrator partners sit in kick-off meetings to learn about proper installation, integration and maintenance procedures.

That’s why our Regional Managers regularly visit our integrators to conduct training on the proper maintenance and integration of our spirals. When it’s not practical to travel, we use Web Ex type conference calls to go over almost every project once the spirals are placed on order with us. This includes the whole integration/implementation team (Project Manager, Controls engineer, field installation engineer).

 We have found, over the years, that communicating this way early in the project leads to a faster, more efficient implementation and a shorter start-up period. We also know that the spirals depend on proper interface with the overall conveyor system for optimal performance.

If you have any question about proper spiral installation, integration and maintenance, view the integration and maintenance sections on www.ryson.com. You can also read more service stores from our weekly blog.

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Jun 20

Ryson Slat ConveyorThis week Ryson is shipping a slat conveyor to a major pet care manufacturer.  For those that aren’t familiar with the Ryson Slat Conveyor, it’s basically the proprietary chain-slat arrangement used in our spiral conveyor design running horizontally.

This conveyor will transport plastic containers of kitty litter between processes and makes a small elevation change.The customer uses our conveyor because the dust in their plant is very abrasive, so any type of conveyors that rely on “dragging friction” wear out very quickly. Because our chain slat design is only rolling friction, there is no rapid wear on any of our components, resulting in long life and a lower cost of ownership for the end user.

Only one drive is required for each 250 feet of conveyor, which minimizes the number of transition points required. This also significantly reduces the cost of controls and system integration. The Ryson slat conveyors are available in widths of 8”, 12”, 16”, 20” and 24”. For more information, visit www.ryson.com. Our integrator partner on this project is Midwest Industrial Concepts.

Ryson Chain Slat Arrangement

Cross Section of Ryson’s Proprietary Rolling Friction Chain-Slat Arrangement

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Mar 28

Maintenance Training: Our service department takes the maintenance of Ryson Spiral Conveyors very seriously. If properly maintained, a Ryson Spiral can stay in great running condition for a long time. That is why whenever Ryson schedules a start-up visit or a service call, we make it a point to train the company’s maintenance staff on proper preventative care and integration.

Ryson Maintenance Training

Ryson’s PMMI Certified service team provides comprehensive preventative maintenance training to a customer’s maintenance staff.

Our service technicians are PMMI Certified Trainers who understand that proper integration and preventative maintenance can greatly extend the life of our spirals. Long-lasting equipment ultimately lowers your cost of ownership, and we know that a satisfied customer is a repeat customer. For more information on Ryson’s recommended maintenance items, visit our website www.ryson.com.

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Jan 04
Maintenance Tour

The Customer and Systems Integrator get a tour of Ryson and a demonstration of Spiral Preventative Maintenance.

Recently we conducted a Factory Acceptance Test (FAT) on four Ryson Spiral Conveyors for General Mills. They will be installed in their new frozen pizza packaging line in their Wellston, Ohio plant. The four spirals handle cases of different sizes. They travel at a rate of 40 units per minute and the spiral conveyor receives them at 2′-0″ then inclines them to a discharge height of 10′-0″.

This type of FAT is very beneficial because the customer gets a first-hand look at the spiral conveyor before shipping and allows them to be better prepared for the installation. The customers also took the opportunity to try several “what if” scenarios and were encouraged with the outcome. The additional benefit from an in-person FAT is that Ryson runs though integration and preventative mainenance proceedures with thier PMMI Certified Trainers. Download the Ryson Spiral Preventative Maintenance Guide.

The integrator on this project was Integrated Solutions and Systems of Florence, Kentucky.

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Jan 06
Every Ryson Spiral Conveyor is Made To Order to Customer Application Requirements

Every Ryson Spiral Conveyor is made to Order.

Every Ryson spiral is made to order to fit your specific application. Variables such as change in elevation, load size and stability, conveying speed, in and out feed angles, throughput volume, weight and orientation requirements are all considered when our proposal team comes up with spiral solutions and pricing. 

Ryson has six standard slat widths ranging from 8″ to 26″. The spiral footprint depends on the width of the slat. Slat widths take your product size and or volume requirements into consideration. The angle of incline or decline depends on two major variables – the change in elevation required and the unit stability. Naturally a stable product with a low center of gravity can traverse at a greater angle.

The modular design of the Ryson Spiral Conveyors enables any in-feed and out-feed tangent, allowing you to fit a vertical lift spiral into your line with the smallest possible footprint. Any Ryson Vertical Spiral can be designed to go up or down and can optionally be made reversible. We also work closely with our integrators and offer other options, including special safety considerations, controls, pre-wiring and other options to facilitate integration. All Ryson Spirals are available in powder coated carbon steel (any RAL color), stainless steel, washdown and freezer versions.

Please check out our RFQ form for more information about our spiral conveyors. If you fill in the application specifics, our Ryson proposal team will quickly reply with a spiral recommendation and pricing. You can read more about The Ryson Spiral Conveyors on www.ryson.com.

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Jul 22

A properly integrated spiral conveyor is one that will give years of reliable performance. To help insure that this happens we conduct conference calls shortly after our approval drawings have been submitted.

Ryson Spiral Start-Up Call

Ryson Team walks through the proper spiral start-up procedures

Here, Steve Dillaman (Vice President Sales) and Doug Glass (Service Manager) are on a conference call with an Integrator’s Project Manager, Controls Engineer and Field Installation Manager. They are reviewing the Integrator’s system layout drawing, along with the spiral approval drawings.  Doug is going over key electrical and mechanical integration points as well as discussing building egress requirements, installation procedures and the project schedule.

We know that helping our systems integrators understand how to properly install and integrate our vertical conveying equipment will ensure smooth startup and long life.  These project kick-off calls are key to that.

Read more about installation and integration here. If you have any questions, please give the Ryson Team a call.

 

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Jul 23
Pre-wiring Ryson Spiral OptionsRyson offers Pre-wiring Ryson Spiral Options and controls options for all our  vertical spiral conveyors. The pre-wiring options can greatly reduce the time and cost of installation. The stand alone control option is an attractive alternative whan a spiral is replacing en existing conventional lift or when a spiral conveyor is connecting two floors.
Ryson has published a new product spotlight describing the pre-wiring and controls options, and is available for download on ryson.com.

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