Jun 15

We talk a lot about Ryson lower cost of ownership. The following is a real life illustration that our brand outlasts our competitor’s spirals and are far less expensive to maintain over their life.

Ryson lower cost of ownership - a 16 year old spiralA few weeks ago, an old 1600-500 Spiral was shipped back to our manufacturing plant to be repurposed. The spiral came from Kentucky. It was reconfigured in our manufacturing plant and is shipping to a new site in Colorado.

 The spiral was originally built in 2002. All components and wear items were still in good operating condition sixteen years later.

The reconfiguration included changing the spiral from an inclining to a declining conveyor. A new type of transition rollers and adjustable guide rails were added to the infeed and outfeed sections.

This is a testament to the reliability and longevity of our spiral conveyors. It also highlights how an initial investment in a Ryson Spiral can over time reduce your total cost of ownership.

For more information on Ryson Spirals, and how they can help lower your total cost of ownership, visit www.ryson.com, or read relevant stories on our weekly blog.

 

 

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Apr 04

The Ryson modular design enables a large degree of customization. This feature is what allows spirals to be built with various heights, pitches and speeds with few unique parts. This feature is also beneficial when modifications need to be made after the spiral is built.

Ryson Modular DesignThe following example is a real-world example of how this feature was used to save the day.

Wednesday night: We get a call about 6:00 pm from our integrator, who’s just stood up our new spiral at the end-user’s facility in Ohio.  The Integrator realized he’s made a mistake and mistakenly quoted and signed the approval drawings for a spiral with a discharge height of 12’-6”, when he really needed 10’-6”. The spiral was shipped complete with a full Nema 4X control system and the line was being installed, with line start-up just days away.

Thursday morning: Our service and engineering departments went to work and figured out how we could field-reconfigure the spiral to get his correct elevation. We overnight new recon details to the integrator on-site.

Friday morning: Our technician arrives at the facility and reconfigures the spiral and helps with the start-up of the spiral, while training the end-user’s maintenance staff.

This is a true story, no names were mentioned to protect a project engineer and save his reputation with his customer.

For more information on the features and benefits of the Ryson modular design Spiral Conveyors, visit www.ryson.com, or read more installation stories on our weekly blog.

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Mar 29

Ryson Spiral Model Chart Available: Ryson has a big variety of spiral conveyor models available. With over 20 years of experience in the vertical conveying industry, our product line has grown to handle many applications.

Download the Ryson Spiral Model Chart and RFQ FormWe have developed a Ryson Spiral Model Chart that accompanies our RFQ form to help make the model differences a little more user friendly.  This can be used as a guideline and for preliminary dimensions in your layout.

With our experience however, we may find that a specific model may work better for specific applications. So when you fill out our RFQ form as completely as possible, our sales team can calculate all of the variables and respond with the best solution.

Download our Request for Quotation and Spiral Sizing Chart if you have an application you would like to have specked and quoted. Our sales team strives to reply within 24 hours of an inquiry. You can also fill out this form on the Ryson website.

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Oct 20

Quality and service is always in focus at Ryson. One example of this is our dedication to fast response for quotes.

Ryson Request for ProposalOur goal is to have a one-day turnaround on most Ryson proposals and a next day response if the RFQ (request for proposal) is received in the afternoon or if the request requires engineering input before the proposal can be completed.

Our sales team works very hard to meet these goals and it is very rewarding when this is acknowledged by our customers. Below are some excerpts of resent acknowledgments:

“Thank you very  much, I can always count on you and your team.”

 

“Thanks Regina and the rest of the team at Ryson on getting the

quote out on such a short timeframe.”

 

“Thank you very much for the quote and your quick response! I appreciate it!”

 

“Perfect Timing. Thanks for jumping through hoops”

 

“Thanks for the quick update – much appreciated!”

 

“This is great for quotation purposes. Thanks for the quick help!”

 

“Steve, Thanks for the quick turnaround and the detail on your quote.

I’ll be in touch if I need further assistance.”

 

Ryson Request a QuoteIf you have a question, or would like a quotation from us, we have a convenient RFQ link on our website www.ryson.com.

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Sep 19

Recently, our controls and service groups were assisting our Integrator Partner, Conveyor & Drives, Inc. with a project. The end-user, a distribution center for computer peripheral equipment, was replacing a competitor’s spiral conveyors, due to reliability issues they were having with them.

Stacked Ryson Spirals at a Distribution CenterThe reconfigured system consists of two of our model 1700-600’s, double stacked. One spiral inclines from level one to level two, the other declines totes down to level three. Our AutoCad 3D drawings helped Conveyor & Drives confirm the space necessary to install our spiral extended leg support structure, supporting the upper spiral.

We were asked to replace the existing spirals over a short down-time window by our Integration Partner. They also asked us to include a pre-wired full controls option, which included chain tension monitoring system and a motor over torque shutdown, because the previous spirals did not have them.

Read more information on Ryson Spirals at distribution centers and our multi-tier conveying solutions on www.ryson.com.

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Aug 11

Ryson is dedicated to maintenance training. With every new spiral sold, the customer has the option for a Ryson Service Tech to assist with the installation and train their staff on proper installation, integration and maintenance.

Ryson Maintenance Training

The Ryson Spirals are robust and require little maintenance. There are several preventative maintenance steps you can take to ensure that  Ryson Spirals will run reliably for a long time.

Ryson maintenance trainingAll of the Ryson Service Techs have gone through the rigorous PMMI Certified Training Program, and are more than happy to train customer’s maintenance teams on how to best maintain their new investment. Here you see our Service Manager Doug Glass going over proper maintenance procedures with the maintenance staff at a southwest manufacturing company.

The training takes place in the form of classroom training, followed by hands-on exercises, like shortening the chain and other preventative maintenance procedures. The Integrator on this project was IPM – Integrated Packaging Solutions.

If you would like more information on the proper maintenance procedures you can visit www.ryson.com, or download the Preventative maintenance guide.

 

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Jul 13

How to Stand up a Ryson Spiral: Most Ryson Spirals are shipped in one piece pre-assembled and pre-tested, drastically reducing the time and cost of installation.

How to Stand up a Ryson SpiralA shipping A-frame with casters facilitates easy unloading and transfer to the installation area. Two reinforced fork pockets are provided in the center tube at the bottom end of each spiral. These pockets are clearly marked and will safely facilitate horizontal forklift handling. The top end of the center tube is used for rigging when standing up the spirals.

Ryson Installation Guide PDFOnce you have the spiral in place, it’s time to stand it up. Watch our how to stand up a Ryson Spiral instuctional video below, or download our Ryson Spiral Installation Guide.

 

For more details relating to proper integration, refer to the operating manual or contact our service department for a copy of the integration instructions. You can also read more Ryson Spiral installation examples in the Ryson Blog.
The Ryson service department is always available to assist with installation and service questions. Feel free to call 757.898.1530 or e-mail service@ryson.com with questions.

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Jul 05
Ryson Factory Acceptance tests

Ryson Customers are welcome to perform a factory acceptance tests at our manufacturing plant in Yorktown, Va.

Last week, we welcomed engineering and plant maintenance people from a prominent personal care products manufacturer to our Yorktown, Virginia manufacturing facility.

They were here to inspect their four 1200-200 spiral conveyors in a Factory Acceptance Tests. A four hour dry run was done while periodically monitoring motor amperage draw and the temperatures of the motors and gearboxes.

Product test runs were performed while verifying the elevations and getting versed on system integration and installation details. Finally, we reviewed spiral preventive maintenance and went over the recommended spare parts and documentation shipping with the machines.

We were glad to have had them in and they were appreciative that we met their very aggressive lead time schedule of 4 weeks for the (4) spirals.

For more information about Ryson’s Vertical Conveying Solutions, check out www.ryson.com. You can also read more stories about past factory acceptance tests we have hosted.

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May 12

Ryson blog searchEvery week, we publish The Ryson blog. It is a well rounded collection of stories from the field, new product announcements and examples of solutions to applications recently accomplished.

The Ryson Blog is not only an attempt to keep viewers current on news and developments, but also a credible resource of information and examples for our customers and integrator partners to research.

We invite you to not only follow our blog, but do some searching on it too. With every passing week the library grows, and may be able to answer some questions for you, or find an example of an application you might not have thought of.

Check it out. For example, it the search box you can type in Mass Flow and read up on relavent stories related to our mass flow spirals, or Maintenance suggestions, or videos. You can even look up specific models, like the 1600-500.

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Apr 28

One of the key benefits of the Ryson Spiral design is it’s modular design. One way this is beneficial is the ability to field modify if changes are needed in the future. Or as in this case, a last minute change.

Last week our Integrator Partner Systems Automated called us to request a last minute change to a spiral already being delivered a distribution warehouse in California. Due to a last minute layout change, they realized the spiral would need to change orientation. Going from a clockwise incline spiral conveyor to counter clockwise.

Ryson Spiral Modular Design

A Ryson service technician helps the installers reconfigure a spiral in the field.

Our engineering and service teams went to work to facilitate our technician’s visit with one part in his hand -all that he would need to turn the spiral “inside-out “ and get it ready to support the system start-up schedule. A few other guides will ship in a week to be added to the reconfigured spiral.

Start to finish, the entire reconfiguring process took only a few days without any project delays. This is another example of Ryson’s customer service and commitment to supporting our integrator partners.

Reconfiguring is a cost effective way to change your plant layout without purchasing a new spiral. And is another example of how Ryson can help lower your total cost of ownership. This is a key advantage with Ryson Spirals and is not nearly as feasible with our competitors. Visit www.ryson.com for more information, or read other reconfiguring stories in our blog.

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