Aug 10

Ryson always welcomes a customer visit. It is a great way for customers to familiarize themselves with our vertical conveying equipment, how they are constructed and how to best maintain them.

Ryson offers a customer visit to our integrators and potential customers.

Ryson welcomes plant tours for our integrator partners and potential customers.

This week we hosted an inspection by an automotive parts manufacturer. The customer sent various personnel, including operations, production design and maintenance to witness their product running on one of our spiral test units.  Our review of their production line layout helped us understand their needs for our Narrow Trak spirals and the critical issues (like infeed and outfeed transitions) that we need to address going forward.

 The visitors were then given a demonstration of the preventive maintenance procedures by one of our senior technicians and a walk-through of our manufacturing facility and parts storage areas.

If you are interested in a plant tour, or testing your product on one of our spirals, give us a call. We would be happy to visit with you. Check out some more stories from customer visits to our manufacturing plant on our weekly blog. Read more about our commitment to customer service on our website.

Post to Twitter

Jul 27

Ryson TCO

Ryson’s spirals are designed and manufactured to provide a lower total cost of ownership (TCO) when considering all costs associated with owning and operating equipment for vertical transportation of goods; initial price, shipping, installation, operation, maintenance, consumables, and reconfiguration.

TCO - Total Cost of ownership

There is a lot more costs associated with equipment than just the purchase price. Image © PMMI, developed by the OpX Leadership Network.

 

 

Capital equipment acquisition in many ways is analogues to an iceberg.  Most of the focus is on the readily visible part, the initial purchase price, however much more lies hidden beneath the surface and requires some investigation to ascertain.  A “Total Cost of Ownership” analysis reveals many hidden costs that can occur in: Shipping, Installation and Startup, Facility Requirements, Maintenance, Consumables, Utilities, and Removal or Reconfiguration.

A good example of these concepts would be two vehicles, one with a low purchase price but that gets poor fuel mileage and requires frequent costly maintenance verses another that has a higher purchase price but that gets good mileage and requires infrequent maintenance with reasonably priced components.  Obviously the first will require less initial investment but with time it will cost more to “own” especially if used frequently and for long distances.  If you include other less tangible costs like loss of use, or substitution costs, when the resource is unavailable because of repair and incidental costs like towing when the vehicle unexpectedly breaks down, the total cost of the initially less expensive option becomes rapidly more expensive to own than the other option. 

End of life or usefulness costs also need to be considered.  The cost, or return, of disposing of or modifying the unit needs to be considered in the TCO.  For example if a truck is being used to transport materials and after three years the requirements change and the truck is no longer suitable as is, the truck must be replaced.  However, if the bed of the truck can be modified for a reasonable amount, the useful life of the truck is extended, potentially significantly reducing its total cost of ownership.

The industry group PMMI working with the OpX Leadership Network facilitated a group of Consumer Packaged Goods companies and suppliers to these companies to develop a process that outlines developing a TCO analysis.  This document is available at https://www.opxleadershipnetwork.org/ for reference.

Many of the design features of Ryson’s spirals provide the benefit of addressing TCO.

  • The small footprint reduces the space required to vertically transport product.
  • Overlapping slats provide a continuous conveying surface that provides high throughput.
  • Rolling slat support removes sliding so lubrication is not needed and power requirements are reduced.
  • The modular design allows the spiral to be reconfigured for a fraction of the price of a new spiral.
  • The bearings are sealed for life and automatic chain tensioning reduce maintenance requirements and make maintenance scheduling predictable.
  • Horizontal infeeds and outfeeds provide the gentlest possible transitions for the product being handled.
  • Many more.

It is beyond the scope of this introductory blog to cover these and other features in detail.  You can find more information in other associated Ryson blogs or by contacting Ryson at sales@ryson.com. Our Vertical Conveying Solutions Video (below) goes into some more detail on how Ryson Equipment can help with cost savings.

 

Post to Twitter

Jul 13

Ryson offers an optional startup service. Customers and Integrators alike may opt for a Ryson Startup Service to ensure the spiral is integrated properly, and are set up to optimize the spiral operation.

ryson startup service

Ryson Service Tech makes final integration adjustments on a startup service.

A Ryson service tech will assist in the installation and startup of the spiral to assure the items conveyed are being handled properly. They will also inspect and consult for proper integration both mechanically and electrically. Every Ryson Service Tech is a certified PMMI trainer and will train the customers’ staff on the proper care and maintenance of the spiral.

Ryson is dedicated to providing excellent customer service and support. The Ryson Service Department is always available to assist with installation and service questions. While our products require very little maintenance, it is important that they are maintained correctly. Ryson offers factory or on site maintenance training designed to maximize the benefits of our products and to ensure a long and trouble free operating life.

Read more about our support on the Parts and Service page on www.ryson.com. You can also read some more installation stories on our weekly blog.

Post to Twitter

Jun 22

Ryson Spiral Conveyor Automatic Chain Tensioner reduces maintenance down-time and prolongs the life of the spiral. All Ryson Spirals are supplied with an automatic chain tensioner. It is part of our effort to help our customers reduce their total cost of ownership.

Ryson Spiral Conveyor Automatic Chain TensionerAll Ryson Spirals are equipped with an automatic chain tensioner that ensures the chain is in proper tension at all times. The chain will stretch over time – especially during the break-in period of the first 200 – 400 hours of operation. – The chain tensioner takes up the slack, eliminating the need for  frequent chain shortening, but the chain must be shortened when the chain stretches beyond the tensioner’s capacity to compensate. This may be required several times during the first year of operation, depending on the length of chain, load weight and chain speed.

The chain needs to be shortened when the tension bar is at or below 0 degrees (horizontal). A sensor will detect when the chain has stretched to the  point where the chain needs to be shortened.

It is important to keep the chain in tension at all times. In fact a poorly tensioned chain, along with less than ideal integration are the leading causes of premature spiral wear.

Chain shortening of a Ryson Spiral is a simple process that can be done in a few minutes, reducing your production down-time. Shortening of the chain can only take place at the in or outfeed sprockets and can be done most conveniently at the low level. There are several master links  in the chain-slats and are clearly marked.

You can download Ryson’s detailed chain shortening guide here.

 

Post to Twitter

Jun 15

We talk a lot about Ryson lower cost of ownership. The following is a real life illustration that our brand outlasts our competitor’s spirals and are far less expensive to maintain over their life.

Ryson lower cost of ownership - a 16 year old spiralA few weeks ago, an old 1600-500 Spiral was shipped back to our manufacturing plant to be repurposed. The spiral came from Kentucky. It was reconfigured in our manufacturing plant and is shipping to a new site in Colorado.

 The spiral was originally built in 2002. All components and wear items were still in good operating condition sixteen years later.

The reconfiguration included changing the spiral from an inclining to a declining conveyor. A new type of transition rollers and adjustable guide rails were added to the infeed and outfeed sections.

This is a testament to the reliability and longevity of our spiral conveyors. It also highlights how an initial investment in a Ryson Spiral can over time reduce your total cost of ownership.

For more information on Ryson Spirals, and how they can help lower your total cost of ownership, visit www.ryson.com, or read relevant stories on our weekly blog.

 

 

Post to Twitter

Apr 04

The Ryson modular design enables a large degree of customization. This feature is what allows spirals to be built with various heights, pitches and speeds with few unique parts. This feature is also beneficial when modifications need to be made after the spiral is built.

Ryson Modular DesignThe following example is a real-world example of how this feature was used to save the day.

Wednesday night: We get a call about 6:00 pm from our integrator, who’s just stood up our new spiral at the end-user’s facility in Ohio.  The Integrator realized he’s made a mistake and mistakenly quoted and signed the approval drawings for a spiral with a discharge height of 12’-6”, when he really needed 10’-6”. The spiral was shipped complete with a full Nema 4X control system and the line was being installed, with line start-up just days away.

Thursday morning: Our service and engineering departments went to work and figured out how we could field-reconfigure the spiral to get his correct elevation. We overnight new recon details to the integrator on-site.

Friday morning: Our technician arrives at the facility and reconfigures the spiral and helps with the start-up of the spiral, while training the end-user’s maintenance staff.

This is a true story, no names were mentioned to protect a project engineer and save his reputation with his customer.

For more information on the features and benefits of the Ryson modular design Spiral Conveyors, visit www.ryson.com, or read more installation stories on our weekly blog.

Post to Twitter

Mar 29

Ryson Spiral Model Chart Available: Ryson has a big variety of spiral conveyor models available. With over 20 years of experience in the vertical conveying industry, our product line has grown to handle many applications.

Download the Ryson Spiral Model Chart and RFQ FormWe have developed a Ryson Spiral Model Chart that accompanies our RFQ form to help make the model differences a little more user friendly.  This can be used as a guideline and for preliminary dimensions in your layout.

With our experience however, we may find that a specific model may work better for specific applications. So when you fill out our RFQ form as completely as possible, our sales team can calculate all of the variables and respond with the best solution.

Download our Request for Quotation and Spiral Sizing Chart if you have an application you would like to have specked and quoted. Our sales team strives to reply within 24 hours of an inquiry. You can also fill out this form on the Ryson website.

Post to Twitter

Oct 20

Quality and service is always in focus at Ryson. One example of this is our dedication to fast response for quotes.

Ryson Request for ProposalOur goal is to have a one-day turnaround on most Ryson proposals and a next day response if the RFQ (request for proposal) is received in the afternoon or if the request requires engineering input before the proposal can be completed.

Our sales team works very hard to meet these goals and it is very rewarding when this is acknowledged by our customers. Below are some excerpts of resent acknowledgments:

“Thank you very  much, I can always count on you and your team.”

 

“Thanks Regina and the rest of the team at Ryson on getting the

quote out on such a short timeframe.”

 

“Thank you very much for the quote and your quick response! I appreciate it!”

 

“Perfect Timing. Thanks for jumping through hoops”

 

“Thanks for the quick update – much appreciated!”

 

“This is great for quotation purposes. Thanks for the quick help!”

 

“Steve, Thanks for the quick turnaround and the detail on your quote.

I’ll be in touch if I need further assistance.”

 

Ryson Request a QuoteIf you have a question, or would like a quotation from us, we have a convenient RFQ link on our website www.ryson.com.

Post to Twitter

Sep 19

Recently, our controls and service groups were assisting our Integrator Partner, Conveyor & Drives, Inc. with a project. The end-user, a distribution center for computer peripheral equipment, was replacing a competitor’s spiral conveyors, due to reliability issues they were having with them.

Stacked Ryson Spirals at a Distribution CenterThe reconfigured system consists of two of our model 1700-600’s, double stacked. One spiral inclines from level one to level two, the other declines totes down to level three. Our AutoCad 3D drawings helped Conveyor & Drives confirm the space necessary to install our spiral extended leg support structure, supporting the upper spiral.

We were asked to replace the existing spirals over a short down-time window by our Integration Partner. They also asked us to include a pre-wired full controls option, which included chain tension monitoring system and a motor over torque shutdown, because the previous spirals did not have them.

Read more information on Ryson Spirals at distribution centers and our multi-tier conveying solutions on www.ryson.com.

Post to Twitter

Aug 11

Ryson is dedicated to maintenance training. With every new spiral sold, the customer has the option for a Ryson Service Tech to assist with the installation and train their staff on proper installation, integration and maintenance.

Ryson Maintenance Training

The Ryson Spirals are robust and require little maintenance. There are several preventative maintenance steps you can take to ensure that  Ryson Spirals will run reliably for a long time.

Ryson maintenance trainingAll of the Ryson Service Techs have gone through the rigorous PMMI Certified Training Program, and are more than happy to train customer’s maintenance teams on how to best maintain their new investment. Here you see our Service Manager Doug Glass going over proper maintenance procedures with the maintenance staff at a southwest manufacturing company.

The training takes place in the form of classroom training, followed by hands-on exercises, like shortening the chain and other preventative maintenance procedures. The Integrator on this project was IPM – Integrated Packaging Solutions.

If you would like more information on the proper maintenance procedures you can visit www.ryson.com, or download the Preventative maintenance guide.

 

Post to Twitter

preload preload preload